YourCare360 is a unique, dual-focused platform designed to support both today's caregivers and those planning for their own future care needs. From navigating complex decisions to aging-in-place and financial protection, YourCare360 empowers people at every stage of their care journey.
YourCare360 helps you prepare for future care by providing access to digital tools and trusted resources to better understand, organize, and document your care preferences. In addition, members can connect with licensed consultants who provide expert guidance on insurance options tailored to individual needs and budgets.
YourCare360 provides support for individuals caring for adults— including parents, grandparents, spouses, relatives, or friends. It is a comprehensive platform designed to help address the many challenges that can arise throughout the caregiving journey. Support is available in two ways: by connecting with compassionate Care Team or by independently exploring digital tools and trusted resources available through the platform.
We align with the definition from Johns Hopkins Medicine, which states: “A caregiver is a person who tends to the needs or concerns of a person with short or long-term limitations due to illness, injury, or disability.”
Individuals have unlimited access to a wide range of trusted resources designed to make caring for an adult loved one easier. This includes self-service tools, educational information, health assessments, access to fall prevention programs, and solutions for aging in place— all designed to help navigate caregiving with confidence and convenience. Our Care Team is also available from 8am-6PM EST to provide personalized support tailored to member's caregiving needs.
Access to YourCare360 is available at no cost to employees or members of participating employers or groups, as well as their families. Individuals may choose to purchase offerings provided through trusted partners, such as in-home care services or insurance plans designed to help safeguard their financial future. If selected, payment may be made directly to the partner or carrier.
We can contact your employer to discuss the possibility of offering YourCare360 as an employee benefit. Simply email us at wecare@yourcare360.com or fill out the form on the Contact Us page, and we’ll be happy to assist you.
Contact us to learn more about the options available based on your unique situation. Call (888) 490-0034 or email wecare@yourcare360.com for additional information.
If you’re experiencing technical issues or having trouble accessing your account, please call (888) 490-0034 or email our support team at wecare@yourcare360.com for assistance.
If you have any questions about your insurance policy, please email us at info@yourcare360.com or call our support team at (866) 471-4072. We’re here to help!
Certain insurance plans are available with no medical questions. To confirm your eligibility, email us at info@yourcare360.com or call our support team at (866) 471-4072.
If you are an employee or member of a participating employer or group, caregiver support services are available to you regardless of whether you enroll in an insurance product.
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